Refund Policy

Refund & Return Policy

We want you to be satisfied with your purchase.

Returns

You may request a return within [14 / 30] days of receiving your item.

To be eligible:

  • Item must be unused

  • In original packaging

  • Proof of purchase required

Non-Returnable Items

  • Personalized items

  • Clearance items

  • Gift cards

  • Hygiene or intimate products

Refunds

Once we receive and inspect your return:

  • Approved refunds are issued to your original payment method

  • Processing time: 5–10 business days

Exchanges

We replace items only if defective or damaged.

Return Shipping

  • Customers are responsible for return shipping unless item is defective

  • Original shipping fees are non-refundable

Contact

Email us before returning any item:
Email: [support@noiravenue.us]